Privacy Policy

At Prestige Built Vic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or services.

Information We Collect

We may collect the following personal information when you interact with us:

Name, email address, and phone number.
Details provided when submitting forms (such as service type or project enquiry).
Any other information you choose to share with us.

How We Use Your Information

Your information is used for the following purposes:

To respond to your enquiries and provide quotes.
To arrange inspections, consultations, or building projects.
To improve our website, services, and customer experience.
To send updates or information directly related to your enquiry.

We do not sell or trade your personal information to third parties.

Storage and Security

Information submitted through our website forms is stored securely.
Access to your information is restricted to authorised team members only.
We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

Cookies and Analytics

Our website may use cookies or analytics tools to track performance and improve usability. You may disable cookies in your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers such as website hosting or email services to deliver our services. These providers are required to protect your information.

Your Rights

You may request to access, correct, or delete the personal information we hold about you at any time. To do so, please contact us using the details below.

Last updated: September 2025